Frequently Asked Questions About Wash & Play Café
Laundromat:
What are your hours?
Essex - 24 hours/ 7 days a week
What time is last wash?
Essex - 24 hours
Can I pay by credit card?
Essex - Yes, through the Dexter Pay app and our change machine accepts credit and debit cards.
Where can I get my comforter washed?
We have machines that are large enough to wash king-size comforters.
Wash & Fold:
What are your wash and fold hours?
Essex - 7 Days a week from 8am-6pm
What is the turnaround time?
24 hours (same day service is available for a small upcharge)
Is there a minimum order?
20 lb.
Do you use a good detergent?
Of course, we use a host of premier products and you are more than welcome to bring your own.
Pickup & Delivery: Coming Soon!
What is the turnaround time?
48 hour turnaround
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order?
40 lb. minimum order.
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.